Welcome to Chef To Go Memphis ("we," "our," "us"). By accessing or using our website https://arlington.cheftogomemphis.com and our services, you agree to the following Terms & Conditions. Please read them carefully.
1. Use of Our Website
You agree to use this website only for lawful purposes. You must not use our website to engage in fraudulent activity, distribute harmful content, or disrupt site functionality.
2. Ordring and Payment
All orders placed through our website are subject to acceptance and availability.
Prices are listed in U.S. dollars and may be subject to change without notice.
Payment must be made at the time of order using our approved payment methods.
By placing an order, you represent that you are authorized to use the chosen payment method.
3. SMS / Text Messaging Program
Chef To Go Arlington operates an SMS messaging program to communicate with customers who have opted in to receive text messages.
We may send text messages for the following purposes:
*Order confirmations and status updates
*Pickup and delivery notifications
*Promotional offers, discounts, and specials
*Loyalty rewards and return-visit reminders
*General service announcements
Opt-In: By providing your mobile phone number and consenting to receive SMS communications from us, you agree to receive recurring automated text messages.
Consent is not a condition of purchase.
Opt-Out: You may cancel SMS communications at any time. Reply to any text message from us to unsubscribe.
After opting out, you will receive one final confirmation message and no further texts will be sent.
Help & Support: For assistance with our SMS program, reply HELP to any message or contact us at:
Message & Data Rates: Message and data rates may apply depending on your mobile carrier and plan. Message frequency varies based on your activity and preferences.
Carrier Disclaimer: Carriers (AT&T, Verizon, T-Mobile, etc.) are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission from your mobile carrier.
4. Delivery & Pickup
Delivery and pickup availability may vary by location, time, and order size.
We make every effort to deliver orders on time, but we are not responsible for delays due to circumstances beyond our control (e.g., weather, traffic, third-party delivery services).
Once food is delivered or picked up, we are not responsible for how it is handled or stored.
5. Refunds & Cancellations
Refunds or credits may be issued at our sole discretion if there is an error with your order. Because our products are perishable, all sales are considered final once fulfilled.
6. Allergens & Dietary Restrictions
Our kitchen prepares foods that may contain or come into contact with common allergens including dairy, eggs, wheat, soy, peanuts, and tree nuts. It is the customer's responsibility to review ingredient information and inform us of any allergies. We cannot guarantee an allergen-free environment.
7. Intellectual Property
All content on our website (logos, text, photos, menus, etc.) is the property of Chef To Go Memphis and may not be copied, distributed, or used without written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Chef To Go Memphis is not liable for any damages arising from the use of our website or services, including but not limited to loss of profits, data, or personal injury. Our liability is limited to the amount paid for the specific order in question.
9. Your use of our website is also governed by our Privacy Policy. SMS opt-in data and consent are never shared with third parties for marketing purposes.
11. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
12. Changes to These Terms
We may update these Terms & Conditions from time to time. Continued use of our website after changes are posted constitutes acceptance of the new terms.
13. Governing Law
These Terms & Conditions are governed by the laws of the State of Tennessee, without regard to conflict of law principles.